1. Introduction
At Pairfect, we are committed to safeguarding your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you use our services, including any mobile apps, websites, and related services provided by Pairfect ("the Service"). By using our Service, you consent to the data practices described in this policy.
To create a Paifect account, you must be at least 18 years old or have reached the legal age required in your country/region. You are responsible for providing accurate and current information during registration.
We understand how important privacy is to you and take measures to protect your personal information. Please read this Privacy Policy carefully to understand how we collect and use your information.
2. Information We Collect
We collect various types of personal information to provide and improve our services. The information we collect includes:
- Account Information: When you sign up for Pairfect, we collect your personal information such as your name, email address, profile photo, username, and other information necessary to create and manage your account.
- Profile Data: You may choose to provide additional information, such as interests, preferences, and other content for your profile to help others connect with you.
- Usage Data: We collect information about how you use Pairfect, including interaction data, feature usage, browsing history, log data, device information, and timestamps of your activity. This helps us improve our service and personalize your experience.
- Location Information: If you choose to enable location-based services, we may collect location data (via GPS, Wi-Fi, or IP address) to enhance your experience by showing nearby users or relevant content.
- Communications: Any messages you send or receive through Pairfect, including chat messages, emails, or other communications, may be collected for the purpose of providing support, monitoring content, or improving the platform.
- Payment Information (if applicable): If you make purchases through Pairfect, we collect payment information such as your credit card number, billing address, and payment transaction history for processing payments securely.
- Cookies and Tracking Technologies: We use cookies and similar technologies to track your activities on our platform, improve functionality, and provide you with a better user experience.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To Provide and Enhance Our Services: We use your data to create your account, personalize your experience, and improve our platform, ensuring that we provide you with a seamless and enjoyable experience.
- To Communicate with You: We may send you updates, notifications, promotional materials, and support messages related to your account, our services, or new features. You can opt-out of marketing communications at any time.
- For Security and Compliance: We use your data to detect fraud, abuse, or illegal activities, to ensure the security of the Service, and to comply with legal obligations.
- To Respond to Your Inquiries: If you reach out to our support team, we use your information to provide assistance, answer questions, and resolve issues.
- For Legal Purposes: We may use your data to comply with applicable laws, regulations, legal processes, or governmental requests, as well as to enforce our Terms of Service or resolve disputes.
- To Improve and Personalize Content: We may use your usage data to tailor the content, features, and advertisements displayed to you, improving the overall experience based on your preferences and interactions.
4. How We Share Your Information
We are committed to protecting your personal data. We do not sell, rent, or trade your personal information. However, we may share your information in the following situations:
- With Service Providers: We share your data with trusted third-party vendors and partners who help us operate and improve Pairfect (e.g., payment processors, customer support, hosting services). These providers are obligated to protect your information and use it only as needed to perform their services for us.
- With Other Users: As part of the Service, some of your information, such as your profile and content you share, may be visible to other users based on your privacy settings and interactions within the platform.
- For Legal and Safety Reasons: We may disclose your information if required by law, to respond to legal requests, or to protect the rights, property, or safety of Pairfect, its users, or others. This may include sharing information with law enforcement agencies.
- In the Event of a Merger or Acquisition: If Pairfect undergoes a merger, acquisition, or sale of assets, your personal data may be transferred as part of the transaction. You will be notified if this occurs.
5. Data Retention
We retain your personal data for as long as your account is active or as needed to provide you with our services. We will also retain and use your information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.
If you choose to delete your account, we will retain your information for a period as required by law or for legitimate business purposes (e.g., to prevent fraud or comply with legal obligations). After that, we will take steps to securely delete or anonymize your data.
6. Your Rights and Choices
As a user, you have certain rights over your personal data:
- Access and Portability: You can request a copy of the personal data we hold about you and request that it be provided to you in a portable, machine-readable format.
- Correction: You can update or correct any inaccurate or incomplete information in your profile.
- Deletion: You may request the deletion of your personal data, subject to certain legal exceptions (e.g., legal retention requirements).
- Object to Processing: You may object to certain types of data processing, including marketing communications or profiling, by contacting us directly.
- Withdraw Consent: If you have given us consent to process your data, you can withdraw that consent at any time.
- Opt-out of Marketing: You can opt-out of receiving promotional emails or notifications by following the unsubscribe instructions in the communication or adjusting your settings within the app.
To exercise any of these rights, please contact us using the information provided below.
7. Data Security
We implement a variety of security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and access controls.
However, while we strive to protect your data, no method of electronic transmission or storage is 100% secure. Therefore, we cannot guarantee absolute security, and you use our Service at your own risk.
8. International Data Transfers
Your personal data may be transferred to, and stored at, a destination outside of your country, including in jurisdictions where data protection laws may not be as comprehensive as those in your country. By using Pairfect, you consent to the transfer of your data across borders, as described in this Privacy Policy.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page, with the updated policy taking effect immediately upon posting. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Email: admin@pairfectapp.com
Address: UNIT 1406A,14/F,THE BELGIAN BANK BUILDING, NOS. 721 - 725 NATHAN ROAD,KOWLOON,HONG KONG